Terms and Conditions

Effective Date: November 2, 2026

Welcome to the website of Platinum Dental, Inc. (“we,” “us,” or “our”), located at platinumdental.com (the “Site”). By accessing or using our Site, filling out appointment request forms, utilizing our virtual consultation portal, or purchasing products from our online shop, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”).

Please read these Terms carefully. If you do not agree to these Terms, you must not use or access this Site.

All content on this Site—including but not limited to text, dental blog articles, logos, graphics, brand names, page layouts, before-and-after treatment images, and software—is the property of Platinum Dental, Inc. or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

You may view, download, and print portions of the website text solely for your own personal, non-commercial use. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the content on this Site, without prior written permission from us, is strictly prohibited.

4. Online Purchases and Return Instructions

If you purchase products through our online shop (such as teeth whitening pens or oral care products), you agree to provide accurate, complete, and current purchase and account information.

• Pricing: All prices are subject to change without notice. We reserve the right to refuse or cancel any order at our sole discretion.
• Returns: All product returns must follow our specific structural Return Instructions provided on the Site. Unauthorized returns may not be accepted or refunded.
• Clinical Review Restrictions: Certain professional-grade products sold online may require a preliminary administrative or clinical review. We reserve the right to void, cancel, or hold transactions pending verification of user eligibility.

5. SMS and Automated Mobile Communications

By providing your phone number through our online appointment, contact, or scheduling forms, you expressly consent to receive non-marketing and operational communications from us, including appointment reminders and structural office updates.

• Message and data rates may apply.
• Message frequency varies based on your appointments and interactions.
• You can opt out of mobile communications at any time by replying STOP to any text message received. For help, reply HELP.
• Your mobile opt-in data is managed strictly under our Website Privacy Policy and will not be shared with third parties for promotional purposes.

6. Third-Party Links and Maps

Our Site may contain links to external third-party websites, platforms, or embedded services (such as Google Maps, Trustindex review widgets, or external patient financing portal links like CareCredit). These links are provided solely for your convenience. We do not endorse, monitor, or have any control over the content, privacy policies, or terms of use of these third-party platforms. You access them entirely at your own risk.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Platinum Dental, Inc., its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your access to, use of, or inability to use this Site, or any errors or omissions in the website content. This includes, but is not limited to, reliance on any information obtained from the Site, or damages resulting from web transmission delays, computer viruses, or system failures.

8. Indemnification

You agree to defend, indemnify, and hold harmless Platinum Dental, Inc., Dr. Sonny Eslampour, and our staff from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from your misuse of the Site, your violation of these Terms, or your infringement of any third-party intellectual property or privacy rights.

9. Governing Law and Jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to this Site shall be brought exclusively in a state or federal court of competent jurisdiction located within San Diego County, California.

10. Modifications to Terms

We reserve the right to revise, update, or modify these Terms and Conditions at any time without prior notice. Any modifications will become effective immediately upon posting to this page, with an updated “Effective Date.” Your continued use of the Site following the publication of changes signifies your formal acceptance of the updated terms.

11. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please contact us at:

Platinum Dental, Inc.
555 S Rancho Santa Fe Road #100
San Marcos, CA 92078
Phone: (760) 510-9009
Email: staff@platinumdental.com